499 tk Privacy Policy

This Privacy Policy ("Policy") applies to the 499 tk platform and all related services. When you use our website, create an account, make a deposit, or take part in any gaming activity, you agree to the terms of this Policy. Protecting your privacy is our responsibility, and we take it seriously.

This Policy has been prepared in English for Bangladeshi users. We follow modern technology and processes to ensure data security. This platform is for individuals aged 21 and above. We do not knowingly collect information from minors.

The 499 tk platform collects various types of information from different sources. The information collected is divided into the following categories:

Collected information is used only for specific and legitimate purposes. Those purposes are described in detail below:

3.1 Account Management and Verification

Confirming each user's identity and verifying age (21+) is our primary responsibility. We use the information provided at registration to keep accounts secure and prevent unauthorised access.

3.2 Payment Processing

The necessary information is used to complete your deposits and withdrawals via bKash, Nagad, or Rocket. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000. Transaction history is retained for security and dispute resolution.

3.3 Customer Support

Our 24/7 live chat and email support team uses your account information to resolve your issues. Support is provided in both Bengali and English.

3.4 Fraud Prevention and Security

Technical data and activity logs are analysed to identify unusual transactions or suspicious activity. This keeps your account and the overall platform secure.

3.5 Responsible Gaming Support

By monitoring playing patterns, we identify potentially problematic behaviour. 499 tk takes responsible gaming seriously. Read our Responsible Gaming guidelines to learn how to enjoy gaming within healthy limits.

3.6 Service Improvement

We continuously improve the platform experience by analysing anonymous statistics and usage patterns. Personally identifiable information is not used in this analysis.

499 tk never sells your personal information or transfers it to third parties for commercial purposes. However, necessary information may be shared with specific parties in the following limited circumstances:

• Payment Processing Providers: The minimum necessary information is shared with mobile financial services such as bKash, Nagad, and Rocket to complete transactions.
• Service Partners: Technology providers that assist in operating the platform work under strict confidentiality agreements and cannot access any information beyond what is required.
• Legal Obligations: Necessary information may be provided in response to a valid court order or a lawful request from a relevant authority.
• Fraud Prevention: Necessary information may be shared with relevant agencies to identify and prevent fraudulent activity.

Cookies are small text files stored on your device. 499 tk uses different types of cookies:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, store security tokens, and keep form data secure. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences — such as language selection and display settings. They personalise your experience.

5.3 Analytical Cookies

Anonymous statistics are collected to understand platform usage patterns. No personally identifiable information is collected through these cookies.

You can manage cookies from your browser settings. However, disabling essential cookies may prevent many platform features from working properly.

499 tk follows multiple layers of security measures to keep your information secure:

As a 499 tk user, you have certain important rights over your own information:

7.1 Right to Access Information

You have the right to know what information we hold about you. If you contact the support team, we can provide a summary of the information in your profile.

7.2 Right to Correct Information

If any of your information is incorrect, you can request that it be corrected. Submit a correction request via our 24/7 live chat or email support.

7.3 Right to Close Account

You can request to close your account at any time. After the account is closed, your personal information will be deleted except where required by legal obligations.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out at any time. However, account-related transaction notifications will always be sent, as they are necessary for security.

For more detailed answers about our services and policies, visit our FAQ section, where you will find detailed answers to common questions.

499 tk primarily serves Bangladeshi users. Data processing and storage are carried out on secure servers. If it becomes necessary for any reason to transfer data to a different geographic location, this will be done under the same standard of security measures.

Data transfers outside Bangladesh are made only when strictly necessary for service operations, and the receiving party must ensure equivalent privacy protection.

This Privacy Policy may be updated from time to time due to business needs, technological changes, or legal requirements. If any significant changes are made, we will notify users via email or platform notifications.

After each change, the "Last Updated" date on this page will be updated. Continued use of the platform after an update will be considered acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

After receiving a privacy-related request, we will endeavour to respond within a reasonable time. Identity verification may be required for complex requests.